A Rugged Product Backed by a Great Warranty
The Audio Icons FH1 is backed by a one year warranty against defects. We have built a rugged product that should be trouble-free, but if you've had any product issues we'll work to correct that. Contact firstname.lastname@example.org if you have such an issue.
Please also keep in mind that the following will void your warranty:
• Dis-assembling the speaker system. There are seals that will be broken.
• Exposure to liquids causing damage. The FH1 can resist a light sprinkle, but larger amounts will cause damage and void the warranty. There is a moisture detector inside the unit.
• Usage in extreme temperatures ranging from below 15 degrees F to above 100 degrees F.
• A severe impact. The FH1 is a replica football helmet so it is rugged, but a severe impact could disable the system.
Key facts about the warranty:
• It is transferable to one person
• Whether it is the original purchaser or the second person, the original receipt is required for a return (email receipt).
• Contact email@example.com to return your unit
We are so confident that you'll enjoy the FH1 that we offer a 10 day, no questions return policy. Key facts on this return policy:
• The same voids apply as mentioned for the warranty (see above).
• We'll pick up the system at no cost.
• Please state why you didn't like the system when you contact us.
• Contact must be made within 10 days of the delivery date to you.
• You will be charged a restocking fee of $30.
• Contact us at firstname.lastname@example.org to start the process.